FREE SHIPPING ON ORDERS OVER $49
Free shipping on retail orders $49.00 or more within the Continental U.S. only (does not include Hawaii, Alaska, or Puerto Rico).
Free shipping orders are NOT sent expedited. If you want expedited shipping, you must choose another shipping option at cost.
Orders using discount codes that reduce the subtotal to less than $49 will be charged shipping. Free shipping applies to the total of the order after a discount has been applied and the total is still over $49.
- Instock orders are typically shipped within 2 business days from the date of order. (Saturday/Sunday are not business days.)
- ORDERS UNDER 2 LBS. WILL SHIP USPS PRIORITY MAIL
- ORDER OVER 2 LBS. OR $49 WILL MOST LIKELY SHIP UPS GROUND
- Orders may be shipped via USPS 1st Class, Parcel Post, UPS, FedEx Smart Post*, or FedEx depending on weight of item.
- Once orders ship, estimated delivery is between 3 - 10 business days in the continental US
- UPS DOES NOT ship to PO Boxes
- Once orders ship, estimated delivery to Alaska, Hawaii and Military addresses can be up to 6 weeks, unless Priority Mail is selected.
- In-stock orders are typically shipped within 1-2 business days from the date of order.
- Orders will be shipped via UPS, FedEx or USPS Priority Mail.
- Once order ships, the estimated delivery time is 2 - 4 days depending on the destination.
- When calculating delivery times, UPS and FedEx do NOT count the day of shipping as a day. So if you selected 2nd Day Air, and your packages shipped on Monday then Tuesday is the 1st day and Wednesday is the 2nd day (day of delivery).
*FedEx Smart Post is a new delivery option that utilizes the efficiencies of both the USPS and FedEx. The package is processed through the ground transportation system of FedEx, but is then delivered to its final destination by the USPS. You are able to track your package on www.fedex.com.
Never Grow Up Boutique currently does NOT ship to ANY International location.
We will continue to charge an oversized fee on larger items such as Pello, Teeter Poppers and DockATot - those will be discussed on an order-by-order basis directly with you!)
Packages are typically shipped out within 1-2 business days following receipt of the order. We will contact you if there are any issues with your order. You will receive a shipping confirmation by email once your package has shipped.
Processing Time + Estimated Ship Time = Total Days to Delivery
Processing time for all orders is 1-2 business days. This means if you place your order on Friday, it may not leave our warehouse until Tuesday. Our business days are Monday through Friday, excluding holidays. Estimated shipping time varies by shipping method of USPS or UPS. We know you are eager to receive your order, but please remember that once an order is placed, it is the processing time plus estimated ship time that equals total days to delivery. Please monitor your order by using the tracking number provided to you when the product ships.
Remember that USPS Delivery Confirmation is NOT a tracking # and the USPS quite often only scans the package once it has been delivered. The USPS site may have limited information, if any, about your package. The USPS just has not scanned it into the mail stream - and may not until they deliver it to you, as they are not required to scan it until they deliver it.
If you have questions about your order, or when it was shipped, please email us and we will do our best to help you locate it. (firstname.lastname@example.org)
However, once your package has been shipped, we are not responsible for it. We cannot guarantee how quickly the USPS/FedEx will deliver your package to you.
In an effort to be as green as possible, we recycle and reuse shipping boxes received from our manufacturing and vendor partners, as well as utilize Better Packaging Co polymailers, which are biodegrable and compostable.
This also means any excess boxing, packaging and such is not included in orders unless specifically requested (examples: LilleBaby, Tula or Didymos outer boxing where applicable) We hope our customers understand our efforts to RRR and reduce our carbon footprint!
COST OF SHIPPING VS. COST OF ORDER TOTAL
As a small business, if your product order total is LESS THAN the charge for shipping for any reason (coupon codes, rewards, referral points, etc) your order will be charged the flat shipping fee.
As a small business, we're unable to make exceptions at this time.
The cost for the shipment will be flat rate of $5.95 or cost, whichever is less, unless otherwise noted.
SIGNATURE ON DELIVERY
-Signature services upon delivery are only on an as-requested basis. If you're ordering something that you'd prefer have a signature upon delivery, please specify that at checkout in the order notes, or send us a message/email with your order number. (Sometimes we suggest this on babywearing items and/or large orders!)
We appreciate your support of our small FAMILY business! We hope you enjoy the products our family and friends love!